§ C · CorrespondenceIssued daily
We read everything. Twice.
Vera Charts is a small team. There's no support-ticket black hole, just three direct channels below, each going to a real human on the desk.
General
hello@veracharts.com
Anything that doesn't fit the channels below, questions about the platform, the engine, partner integrations, or the team. We answer within one business day.
Support
support@veracharts.com
Account-level help on the Vera Charts demo platform: login, simulated execution issues, chart bugs. For partner-firm program questions (evaluations, payouts, billing) contact the partner firm directly. Authenticated users can also use the in-app help button.
Press & partnerships
press@veracharts.com
Media inquiries, white-label partnerships, integration requests. The full press kit, brand assets, and company facts live at /press.
§ Send a note
Or write us directly. We'll reply from the same address.
Hours
Mon to Fri · 09:00 to 18:00 UTC
Office
Remote-first · Founders in NY & SG
Legal entity
Vera Charts, Inc. · Delaware